About Us – Business Cloud VoIP Telephone Systems in Nottingham

ABOUT

LANTEC SERVICES LTD

Based in Nottinghamshire, Lantec Services Ltd are the complete business telecommunications solutions provider for hosted (cloud) telephone systems, on premises telephone systems, trunk lines, broadband, leased lines, SIP, VoIP, call recording, music on hold and computer telephone interface.

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Since we started business in January 2000, we have experienced continuous growth and evolved to become Nottingham’s only true provider of first party telephony solutions and services. Our on-going investment in technology enables us to provide our customers with fully managed and maintained telecoms services for both ‘on premises’ solutions and solutions hosted in the cloud. So if you are looking for a telephone system, or internet connection (broadband, leased line, EFM or similar) or trunk lines or voice and data wiring solutions we have the expertise to help.

We are also an approved installer of fully structured voice and data cabling including fibre optic cable installation and termination.

So Why Are We Different?

Most telecoms companies provide seemingly identical telecoms products and services. These products and services usually come via your telecoms dealer through larger faceless organisations who don’t see you as their customer. We, however, are a direct Openreach dealer for trunk line supply and fault recording, a Samsung telephone system STEP partner for the supply of on premises business communication equipment and a BT IP Exchange provider with our own internet trunk line (SIP) platform and hosted (cloud) telephone system housed at a high specification data centre here in the East Midlands.

When we set up this company we were fully aware that without fully functioning telecommunications systems a business cannot operate. So our plan was to create a telecoms company that is in full control of its customer’s services as a first line provider to ensure that on-going support and fault reporting and tracking is in our control to ensure fast turnaround of any problem. We believe that we have succeeded.

Many telecoms companies outsource their engineering work but we use own team of permanent, fully trained engineers for all of our installation and maintenance work. We also employ full time technical support engineers allowing us to offer exceptional levels of technical back up and assistance.

The Staff

Dayn Ford – joined Lantec in 2000

Sales Director

Generally goes by the name of Dayn but also called Dan, Dwain, Dyan, Dave, Darren plus others.

Dayn has been in this industry since the days when a telephone system consisted of two treacle cans and wet string.

Philip Antony Rowe – joined Lantec in 2000

Engineering Director

Goes by the name of Phil, Techno Phil, Digger Phil and Rowie.

Phil is a perfectionist and expects the same high standards from his team of engineers. Phil likes a challenge!!!

Phil Ditchburn – joined Lantec in 2000

Technical Support Manger

Most call him Ditch.

Ditch has the patience of Job so is perfect in the role of first line support. No matter what the question he will sort it for you.

Antony Taylor – joined Lantec in 2004

Senior Installation Engineer

Called Ant but also known as Tink.

No matter where you want cables installed Ant will sort it, although his back flexibility is not what it used to be…..so he says.

Adrian Fretwell – joined Lantec in 2006
IP & VOIP Technologies Consultant
Adrian is called Adrian.
If the issue is technical, and I mean seriously technical, Adrian gets to sort it out!

Pat Roberts – joined Lantec in 2008

Accounts

Pat is called Pat.

How she puts up with all of us we do not know? But she is a credit, credit, credit to the company.